Primary Care
The Army Health Clinic SOUTHCOM provides ambulatory primary healthcare services to enrolled active duty service members, adult active duty family members, and TRICARE-eligible retirees working within U.S. Army Garrison-Miami. The clinic is located on the SOUTHCOM Headquarters at 9301 NW 33rd St., Doral, Florida, in the Installation Services building, STE A1040.
All beneficiaries who need care on a day on which the clinic is closed should call the MHS Nurse Advice Line 1-800-TRICARE (874-2273), option 1 or MHSNurseadviceline.com. The Nurse Advice Line is available 24/7 by phone, web chat, and video chat. The Nurse Advice Line can find an urgent care or emergency care facility, give beneficiaries recommendations for the most appropriate level of care, schedule same or next day appointments when recommended by a registered nurse and enrolled to a military hospital or clinic. The Nurse Advice Line can also provide an online “absence excuse” or “sick slip” when medically appropriate-subject to Service Command requirements. If the medical issue poses a threat to life, limb, or eyesight, the beneficiary should head straight to the nearest Emergency Room. Please remember to follow-up with your provider the next business day.
We welcome feedback from our customers. Please utilize the DOD's Interactive Customer Evaluation (ICE) portal to let us know how we are doing. Navigate to ice.disa.mil and then Search for "Dwight D. Eisenhower Army Medical Center" and then search for "Army Health Clinic SOUTHCOM" to leave a comment.
Hours of Operation
Monday, Tuesday, Wednesday and Friday: 7 a.m. - 4 p.m.
Thursday: 7 a.m. - Noon
** Closed for training and administration on Thursday afternoons
Closed Weekends and Federal Holidays
* Closed on SOUTHCOM Family Days
Customer Feedback
Give us a minute of your time and tell us how we are doing.
Appointment Info
Medical in-processing is conducted daily.
Ensure that you bring a valid military ID (CAC), a copy of your orders, medical and dental records, and a copy of your latest shot record.
Physical Exams are conducted on appointment basis only.
To make an appointment over the phone please call 305-437-1188 and select option 1. This routes you to the Call Center. To skip the Call Center recording you can immediately enter your DOD ID followed by #. At that point you will be placed into a queue to speak with a medical support assistant to book your appointment. This service is only available during clinic hours. A direct number to the call center is 706-787-7300. Similarly, to skip the recording you can immediately enter your DOD ID followed by pressing #.
Wait Times Standards
- In accordance with 32 CFR 199.17(p)(5)(ii)
Urgent (Acute) Care: Non-emergent illness or injury which requires medical treatment. (Will not result in death or disability). Appointment within 24 hours.
Routine Care: Follow up or preventive care. Appointment within 10 - 14 calendar days.
Referral for Specialty Care: Injury or illness which require specialized treatment. Appointment within four weeks.
Office wait times should not exceed 30 minutes. Exceptions are subject to provider/patient ratio and other factors pertaining to individual MTFs.
Privacy Practices
For information regarding the Notice of Privacy Practices (NOPP), the use and disclosure of your medical information, please access the following link:
https://eisenhower.amedd.army.mil/PatientsVisitors/SitePages/Patient%20Rights%20and%20Responsibilities.aspx