Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Preventive Care

Preventive Care at the Army Health Clinic SOUTHCOM consists of COVID-19 Vaccine administration. For more information, please visit the individual health services.

We welcome feedback from our customers. Please utilize the DOD's Interactive Customer Evaluation (ICE) portal to let us know how we are doing. Navigate to the ICE homepage, search for "Dwight D. Eisenhower Army Medical Center," and then search for "Army Health Clinic SOUTHCOM" to leave a comment.
Don’t forget to keep your family’s information up to date in DEERS!